Before starting to use RECO-Smart Home series products, be sure to read and agree to the "Privacy Policy" :

In order to bring you a more satisfactory user experience, we will collect certain information when you use our app (app name: RECO-Smart Home, developer: [email protected]). This policy helps you understand the types and purposes of information we collect when you use the software and our corresponding information protection measures. This policy explains the collection and use of users' personal information, and this policy applies to all related services of our application. The privacy policy is subject to change and will be announced on the website without prior notice. The changed privacy policy will take effect immediately upon publication. If you do not agree with the relevant changes, please stop using the RECO-Smart Home service immediately. If you continue to use it, you will be deemed to have no objection to the revised rules and agree to abide by them.

Collect information

When you use RECO-Smart Home, RECO-Smart Home will collect your personal information according to the purpose and method of this policy. "Personal Information" as used in the Policy refers to any information that can identify an individual, including email, phone numbers, and other information that is required to provide services. Our app will only collect your personal information if you provide it voluntarily (such as when you register with our software, ask us a comment or question).

Device Information: We collect device information that customers add to their accounts in order to provide you with software functions and applications, and when you use our software, our software will also require certain non-personally identifiable information about you , such as your domain name, IP address, phone language, etc. Our software will store this information for automatic next use.

Purpose of collecting information

1. Functional services of the software itself;
2. To improve the content, appearance and function of software services;
3. To understand your needs and preferences;
4. To manage and develop our business and to operate and manage customers, etc.;
5. To detect and protect APP software and other third parties from damages caused by negligence, fraud, theft and other illegal acts;
6. As permitted by any laws, regulatory provisions, procedures or terms, and shall comply with the requirements of implementation;

How to collect information

1、When you register a RECO-Smart Home account or activate the RECO-Smart Home product service

When you register for an account with us, we collect your account name and contact information, including email address, username and login credentials. When you interact with our products, we will further collect your nickname, language preference or time zone information in your account

2、User feedback

When you use our app and submit app-related feedback and suggestions to us, we will collect your email address, feedback content, and submitted issue logs. This information will be used to give us timely handling of your application problems and smart device failures.